الموقع: الرياض، المملكة العربية السعودية

Location: Riyadh, Saudi Arabia

نوع الوظيفة: دوام كامل

Job Type: Full-time

نظرة عامة على الوظيفة:

نبحث عن مندوب مبيعات تليفوني متحفّز ونشيط للانضمام إلى فريقنا في شركة رويال الواحة للتجارة. المسؤولية الأساسية لهذا الدور هي توليد العملاء المحتملين من خلال الاتصال التليفوني وإدارة نظام CRM باستخدام نظام أودو ERP. كمندوب مبيعات تليفوني، ستلعب دورًا حاسمًا في توسيع قاعدة عملائنا وتعزيز علاقات قوية مع العملاء.

Job Overview:

We are seeking a motivated and energetic Tele Sales Person to join our team at Royal Alwaha Trading Co. The primary responsibility of this role is to generate leads through telephonic communication and manage our CRM system using Odoo ERP. As a Tele Sales Person, you will play a crucial role in expanding our customer base and fostering strong client relationships.

المسؤوليات:

• القيام بالمكالمات الصادرة للعملاء المحتملين لتقديم منتجاتنا وخدماتنا.
• التعرف على العملاء المحتملين وتحديد جودتهم، وفهم احتياجاتهم وتفضيلاتهم.
• تحديث والحفاظ على سجلات دقيقة للتفاعلات في نظامنا لإدارة العلاقات مع العملاء (أودو ERP).
• التعاون مع فريق المبيعات لضمان تسهيل نقل العملاء المؤهلين.
• تحقيق الأهداف الأسبوعية والشهرية لتوليد العملاء المحتملين والتحويل.
• تقديم خدمة عملاء استثنائية من خلال معالجة الاستفسارات وحل المشكلات.
• البقاء على اطلاع حول منتجاتنا وخدماتنا واتجاهات الصناعة.
• تحسين تقنيات البيع واستراتيجياتها بشكل مستمر.

Responsibilities:

• Conduct outbound calls to potential clients to introduce our products and services.
• Identify and qualify leads, understanding their needs and preferences.
• Update and maintain accurate records of interactions in our CRM system (Odoo ERP).
• Collaborate with the sales team to ensure the smooth transfer of qualified leads.
• Achieve weekly and monthly targets for lead generation and conversion.
• Provide exceptional customer service by addressing inquiries and resolving issues.
• Stay updated about our products, services, and industry trends.
• Continuously improve selling techniques and strategies.

المؤهلات:

• الخبرة السابقة في مجال المبيعات التليفونية أو خدمة العملاء مفضلة.
• مهارات اتصال قوية باللغتين الإنجليزية والعربية.
• الاطلاع على برامج إدارة علاقات العملاء (الخبرة في استخدام نظام أودو ERP ميزة).
• القدرة على فهم احتياجات العميل وتخصيص العروض التسويقية وفقًا لذلك.
• توجه نحو تحقيق الأهداف، والدافع الذاتي، والإصرار.
• مهارات بين شخصية ممتازة وموقف إيجابي.
• إتقان استخدام تطبيقات الكمبيوتر الأساسية.

Qualifications:

• Previous experience in telesales or customer service is preferred.
• Strong communication skills in English and Arabic.
• Familiarity with CRM software (experience with Odoo ERP is a plus).
• Ability to understand customer needs and tailor sales pitches accordingly.
• Goal-oriented, self-motivated, and persistent.
• Excellent interpersonal skills and a positive attitude.
• Proficiency in using basic computer applications.

الفوائد:

• راتب تنافسي مع حوافز قائمة على الأداء.
• تدريب شامل ودعم مستمر.
• فرصة للنمو داخل الشركة.
• بيئة عمل إيجابية وتعاونية.

Benefits:

• Competitive salary with performance-based incentives.
• Comprehensive training and ongoing support.
• Opportunity for growth within the company.
• Positive and collaborative work environment.

We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities.

Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you.

Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.

Job responsibilities include:

• Achieve agreed upon sales targets and outcomes within schedule.
• Daily 8-10 confirm visits.
• Daily activity Report in Excel should be mailed to the manager.
• Should report at the office daily morning and evening.
• Conduct market research to identify selling possibilities and evaluate customer needs.
• Actively seek out new sales opportunities through cold calling, networking, and social media.
• Set up meetings with potential clients and listen to their wishes and concerns.
• Prepare and deliver appropriate presentations on products and services.
• Create frequent reviews and reports with sales and financial data.
• Ensure the availability of stock for sales and demonstrations.
• Participate on behalf of the company in exhibitions or conferences.
• Negotiate/close deals and handle complaints or objections.
• Collaborate with team members to achieve better results.
• Gather feedback from customers or prospects and share with internal teams.
• Reach out to customer leads through cold calling.
• Coordinate sales effort with team members and other departments.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

Requirements and skills:

• Proven experience as a Sales Executive or relevant role
• Proficiency in English and Arabic
• Excellent knowledge of MS Office
• Hands-on experience with CRM software is a plus
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations
• High school degree

We are currently seeking a reliable and experienced driver who is fluent in Arabic to join our team. The successful candidate will be responsible for transporting goods and materials to various destinations while providing exceptional customer service.

If you meet these requirements and are interested in this opportunity, please send your resume highlighting your relevant experience and language skills. We look forward to hearing from you.

Job responsibilities include:

• Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.

• Engaging in loading and unloading products and materials. - Accepting payments for delivered items and submitting it to the relevant cashier. 
• Providing excellent customer service, answering questions, and handling client complaints. - Abiding by all transportation laws and maintaining a safe driving record. 
• Preparing reports and other documents relating to deliveries. 
• Carrying out vehicle maintenance checks. - Picking up office purchases or other administrative needs. - Interacting with clients in professional conduct. - Maintaining an organized travel schedule.
• Ensuring that vehicles have sufficient gas and are always ready for use.
• Arranging for vehicle repairs when necessary. 
• Safely transporting company staff and various products and materials to and from specified locations in a timely manner.
• Adjusting travel routes to avoid traffic congestion or road construction. - Promptly informing the company of any tickets issued against the company vehicle during work hours. 
• Ensuring that the company vehicle is always parked in areas that permit parking in order to avoid towing. 
• Keeping the company vehicle clean and properly maintained by performing regular washing, cleaning and vehicle maintenance.
• Providing accurate time records of the company vehicle’s coming and goings. 
• Reporting any accidents, injuries, and vehicle damage to management.
• Perform periodic maintenance on vehicles, such as changing batteries and motor oil at the appropriate time, as well as refuelling the vehicles 
• Supply customers with the products they need in the amounts they order on their regularly scheduled delivery day. - Ensure that effective communication is used at all levels of the customer transaction and always be available when issues arise. 
• When there are no deliveries scheduled, the driver will be responsible for serving the customers in the store and may also be required to assist with the loading and unloading of materials
• Meet sales goals set by a supervisor every six months to guarantee that your territory is growing at least by 10% and sales goals are being met. 
• Perform physical challenges several times throughout the day while still maintaining a positive attitude whenever dealing with customers or other team members.
• Learn the company policies and procedures and work within them, whether you are in the office, at the warehouse or delivering goods to a customer. 
• Dress professionally and in accordance with the company’s dress code.

 Requirements and skills:

• Valid driver's license and a clean driving record
• Fluent in Arabic language
• Proven experience as a driver
• Knowledge of traffic laws and regulations
• Ability to navigate using GPS and maps
• Physical stamina to perform loading and unloading duties
• Excellent communication and customer service skills

We are looking for a Purchasing Officer to buy products that are essential for our company’s day-to-day operations. You will review prices and quality and ensure optimal stock levels.

Purchasing Officer responsibilities include evaluating vendors, negotiating contracts and preparing reports (e.g. on orders and costs.) For this role, you should have good knowledge of market research, along with solid analytical skills to make sure you’re identifying the most profitable offers.

Ultimately, you’ll create and maintain good relationships with key suppliers to ensure merchandise is high quality and delivered on time.

Job responsibilities include:

• Research potential vendors
• Compare and evaluate offers from suppliers
• Negotiate contract terms of agreement and pricing
• Track orders and ensure timely delivery
• Review quality of purchased products
• Enter order details (e.g. vendors, quantities, prices) into internal databases
• Maintain updated records of purchased products, delivery information and invoices
• Prepare reports on purchases, including cost analyses
• Monitor stock levels and place orders as needed
• Coordinate with warehouse staff to ensure proper storage
• Attend trade shows and exhibitions to stay up-to-date with industry trends
• Performing inventory inspections and reordering supplies and stock as necessary.

Requirements and skills:

• Proven work experience as a Purchasing Officer, Purchasing Agent or similar role
• Good knowledge of vendor sourcing practices (researching, evaluating and liaising with vendors)
• Hands-on experience with purchasing software
• Understanding of supply chain procedures
• Solid analytical skills, with the ability to create financial reports and conduct cost analyses
• Negotiation skills
• High School degree